Customer Experience Associate

Needham, Massachusetts, United States


We are looking for an all-star Customer Experience Associate to join our team. By engaging with customers via email and phone, you will gain valuable insight into the operations of a fast-paced company in an exciting and rewarding industry. To succeed in this position, we expect energy, dedication, empathy, resilience, and a willingness to learn on the fly.




Purple Carrot is a mission-driven startup with an ambitious goal: to put delicious, plant-based meals in homes across the country, and make eating (and living!) healthier a little bit easier for all of us. We create 100% plant-based meal kits, with brand new recipes shipping out every week to a group of customers as diverse as our ingredients. We want to help people live life to its fullest, and believe that comes down to more than just convenience — cooking should be educating, intriguing, delicious, sustainable, and so much more.

We love our staff, and show it with benefits (medical, dental, and life), free weekly Purple Carrot or TB12 boxes, a positive environment, and working alongside co-workers who are passionate about food. Plus, you’ll always get to taste what our test kitchen is cooking up!

We greatly thank all applicants, however only those under serious consideration will be contacted.

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